Employing professional cleaners for premise cleaning at workplaces can guarantee clean and hygienic surroundings at workplaces. Nevertheless, to prevent being scammed, or to hire a mere ordinary cleaning service, there are some questions that one should be willing to ask before engaging a cleaning service. This blog lays out the major questions you should answer before thinking about new cleaners for your office-formed decision. This blog will guide you through the key questions to ask before considering new office cleaners.
What is Your Experience and Expertise?
When hiring office cleaners one of the questions that one should ask them is the experience and the level of specialization they have gotten to achieve. It is also important to understand the background of the cleaning services to have the confidence that they will be able to handle cleaning your offices through cleaners needed for offices. It is pertinent to ask about the type of customers they have worked with in the past, or for how long they have been in business. Another advantage of hiring experienced cleaners for offices is that due to the training they have undergone, then they will be in a position to tackle any stronghold that may arise due to cleaning the office. Further, ask whether they worked with enterprises similar to yours. For example, a company that has serviced medical offices will have probably higher requirements for cleaning as compared to a company that has serviced only retail stores. This way you will be aware as to what extent they are going to fit into your office atmosphere or your particular field.
Are You Fully Insured and Licensed?
In selecting office cleaners Toronto, insurance and licensing are some of the important things that should be considered. Insurance is another factor that should not be overlooked when hiring a cleaning company; the company should be insured in cases where there is damage to items or an accident occurs on the premises while cleaning. Another advantage of hiring a licensed cleaning company is that it is professional, and practices cleanliness to the best level expected in this line of business. Remember to ask the contractor for insurance proof and license as this will be a sure way of being assured that you are dealing with a competent contractor. Moreover, ensure that they have their insurance including liability and worker’s compensation. This eliminates situations whereby you are sued for compensation for injuries that happen within your compound or damages to your property. It also ensures that they hold appropriate licenses that make them fit the legal requirements of the country where the business is established as well as adhering to appropriate standard steps considered fit for the business by contract dealers.
What Services Do You Offer?
It is necessary to know the types of services that the cleaning company provides to identify whether it will be able to satisfy the client’s requirements. Request for their service delivery to include; basic cleaning tasks, special cleaning services carpet cleaning and window cleaning among others. Further, ask the professionals whether they have different cleaning strategies that they can provide for your workplace cleaning. An all-encompassing cleaning firm is free to plan its working approach to match your cleaning requirements. One may also ask more specific additional questions such as whether they have gone green in their cleaning services. The methods used in cleaning and factors that people consider when selecting products and services have shifted toward more environmentally friendly products and green services due to health consciousness. That way, you get to know all that they offer in that field to be in a position to know if they are suitable for your office.
How Do You Train and Vet Your Staff?
A good number of cleanliness are usually provided by competent cleaning staff and this too has a strong influence on the services. A few questions to ask the cleaning company include; On hiring employees, how, do they train the workers? You don’t want to employ bad-minded people as employees hence ask about background checks and the vetting process to be conducted. Moreover, the knowledge of the training courses for their employees may let you be assured that they have an idea of the newest strategies regarding cleaning and safety measures. This is important because professional office cleaners are well-trained in the type of products and equipment that are ideal to be used on different surfaces and surroundings. This means that your office will be cleaned effectively and this will be done without putting at risk the health of the workers involved. In addition, know if their staff is trained from time to time to ensure that they are familiar with new cleaning methods and the recent trends in the market.
What Cleaning Products and Equipment Do You Use?
The selection of cleaning products and tools greatly determines the status of the cleanness and health of the office premises. Inquire from the cleaning company about the kind of products that they will be using while cleaning, whether they use green clean products and those that are non-toxic. Also, ask if they have the proper equipment to use in cleaning since some may lack the right equipment to even clean properly. Somewhere cleaning organizations might utilize sophisticated tools for example HEPA-filter vacuums and microfiber fabrics that improve the quality of cleaning. This will help you make some inferences about the kind of equipment they use thus determining the level of commitment they have to high standards. Also, environmentally friendly products enable the reduction of harm contributing to the overall health of employees as well as the environment.
Can You Provide References or Testimonials?
Such information helps direct you to what you are looking for in a cleaning company through the use of references and previous clients’ testimonials. Obtain contacts of past, present and future customers from the cleaning company so that you can talk to them. These are professionals who once sought the services of the business; talk to them to know their experience and level of satisfaction. Furthermore, reading the opinions of other consumers and their experience with the company is a good way of expanding your insight into the company’s performance. To see this quality, focus on the feedback which says the same thing about them as professionals, as reliable people, and as good service providers. Recommending letters and testimonials can be inherent that the intending cleaning company has been able to deliver satisfactorily all its client requirements.
What is Your Pricing Structure?
You should inquire about the costs of the services and the best office cleaners and whether any extra charges come with specific services or working at night or late into the night. Concerning the payments, one should ask about their billing policy and if they allow for multiple choices for payment. These are steps that will make it very easy to compare the price structures provided in place by different cleaning companies to cement the best deal on the market. Specify on which services the quoted price may be broken down to avoid any unseen costs. Further, inquire to know if they have incentives for clients with long-time subscriptions or if they have any special prices for distinct products or services. By knowing this they will be able to make a wise and cheap decision when it comes to cleaning services without having to compromise on service.